My second warranty mattress was not free. Thank you. A link has directed you to this review. Serta Sleeptrue Lindridge Plush Eurotop - Mattress + Box Spring, One Size , White JCPenney Affiliate on sale for $609.00 original price $1,625.00 $ 609.00 $1,625.00 I have had the same mattress for over 10 years. Unsubscribe at any time. After rejecting foam mattresses (too hot) and adjustable beds (too expensive), I decided a mid-range traditional mattress was the way to go. Anyone could see and verify the dips in the mattress using their process as well as a physical inspection. Its location on this page may change next time you visit. Some of these mattresses are online exclusive, not sold in retail stores. So I opened the warranty request, and attached the pictures requested. The Serta perfect sleeper now lets me wake up feeling well rested and ready for the day, and I’m completely pain free. The delivery company doesn't even have a customer service line or a live person to talk to. I believe it has a limited life time warranty but it's been so long I'm not sure, 20 yrs is a long enough time for me to know that it's a great mattress that's held its shape. Customers are left high and dry. Thankfully, I eventually found my invoice which allowed me to move beyond the first step. Financing is available with three-, six- and 12-month terms. I don't have a lot of money to spend being on Disability, so I was surprised to find that Serta has quite a few mattress selections that not only are comfortable with good back support, but they're also very affordable. I think that is a feature that needs to return on all mattresses. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. Serta offers hybrid and innerspring mattresses that are currently available in two different mattress series. So far, no complaints and I sleep comfortably. – Serta® Support Foam – Designed and Made in Canada Serta SleepTrue™ Collection. The company offers financing options, long warranties and free standard shipping, but installation is not included with standard shipping. Serta mattresses come in a range of models and comfort levels. I have kept it in great shape by rotating it every couple of months and flipping it over. 2 days later when the box arrived we thought "there's no way there's a King size mattress 12 inches thick in there"! Frustrated all around with lack of customer care. Right from the start I was met with resistance rather than a helpful customer service experience. ???? Thank You, Robin **. Our content is intended to be used for general information purposes only. How do I know I can trust these reviews about Serta Mattress? Within reason, the trend is to replace a mattress with known issues and find a solution for the customer within "reasonable" perimeters. Updated January 24, 2020. This is a excellent quality mattress that has lasted through many children jumping on it by day, having girls movie nights, and piled up fast asleep until morning. After purchasing my new mattress I have had it over five years and it is still like new. I was in the process of taken the 3 photos they requested me to retake when my final warranty review was posted. The Kleinmon II Plush is a medium feeling Perfect Sleeper Select mattress. The Serta SleepTrue Collection offers you a choice of innerspring and memory foam mattresses that have undergone rigorous testing for performance and durability. Serta mattresses are available in a variety of models, features and types, including innerspring, memory foam and hybrid. Serta also offers white-glove delivery for $150, which includes installation and old mattress removal. Get buying tips about Mattresses delivered to your inbox. All SleepTrue mattress models are designed and assembled from the ground up at one of Serta’s state-of-the-art facilities in the USA. Thank you, you have successfully subscribed to our newsletter! I have owned two iComfort mattresses. My wife and I just purchased a Serta Sleep Perfect mattress for almost 1400.00. We’ll start sending you the news you need delivered straight to you. When you buy a Serta Serta Sleeptrue 11.5" Plush Euro Top Innerspring Mattress online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered.Read customer reviews and common Questions and Answers for Serta Part #: 850002866-100 on this page. Upon inspection, it was physically obvious when seeing the inspector use tools to access the issue. Not going to chase the warranty nightmare. Best night sleep I've ever had. Learn about Serta mattress prices, models and warranty. I bought my Serta Perfect Sleeper mattress close to 20 yrs. They will continue to create detractors like myself who will write at least 100 reviews. Serta mattresses have gel memory foam that keeps you cool while you sleep and helps relieve aches and pains. I would Love to wake up each morning without the pain and stiffness I experience now. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. What I enjoy about it is the fact that it is a pillow top double sided so I have the ability to flip it and rotate it. Serta could have had a customer for life, but they choose to save a penny rather than earn a dollar. This shows as being certified under warranty. Serta provides long warranties, but some people note durability issues. Definitely not Sealy. "Sleeptrue Lindridge Firm 805 Edition Custom Support System: Individually-wrapped coils drastically reduces partner motion and provides individualized, full body support;Pillowsoft Aire: For breathable comfort½" Serta support foam for firm comfort½"... 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